At a Glance
- Tasks: Provide IT support and maintain networks while collaborating with vendors.
- Company: Join a friendly and supportive tech team in Melbourne.
- Benefits: Fuel card, company laptop, hybrid work model, and overtime opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Make a real impact in a diverse role with growth potential.
- Qualifications: 3+ years in IT support, strong problem-solving skills, and Microsoft experience.
The predicted salary is between 62100 - 75900 $ per year.
- Friendly, supportive working environment
- Diverse job role
- Company Fuel Card and E-Tag
- Company Laptop
Requirements
- Minimum of 3 years of experience within an I. T support and network engineer role
- Current Australian drivers licence and a reliable vehicle
- Strong Microsoft Server / Exchange / AD experience
- Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
- Solid Networking and Firewall experience
- Well-developed analytical and problem-solving skills
- Excellent communication and time management skills
- Experience with VOIP systems, we sell 3CX
- Ability to work independently and as part of a team
- Ability to take ownership of work and follow through with customers
- Availability Monday to Friday (9:00am to 5:30pm)
- Ability to action callouts when required
- Availability for overtime when required
- Good to have Requirements
- Experience with Watch Guard Branded firewalls
- Experience with Sophos Cloud Anti-Virus software
- Experience with Connect Wise ticketing software
Responsibilities
- Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
- Monitor networks and servers
- On Premises and Cloud systems Implementation and Maintenance
- Liaise with external software and hardware vendors when required
- Server and Cloud rollouts and workstation configurations
- Log job details and resolutions (We use Connect Wise)
Location : IT Infrastructure (Melbourne - Hybrid, certain work from office and certain work from home days in a week)
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Support Technician in Melbourne employer: Appetency Recruitment Services
As an Azure Cloud Specialist Engineer, you'll join a dynamic team that values continuous learning and collaboration in a vibrant work culture. With opportunities for career advancement to a Specialist Architect role and a competitive remuneration package, this position offers the perfect blend of professional growth and work-life balance, especially with the flexibility of remote and hybrid working arrangements in Melbourne.
Contact Details:
Appetency Recruitment Services Recruitment Team
We think you need these skills to ace Support Technician in Melbourne
I.T Support
Network Engineering
Microsoft Server
Exchange
Active Directory (AD)
Office 365
Entra ID
