IT Service Delivery Lead (MSP) in Sydney

IT Service Delivery Lead (MSP) in Sydney

Sydney Full-Time 81000 - 99000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a skilled IT service team and ensure top-notch technical support.
  • Company: Join Appentency Recruitment Services, a dynamic MSP in Sydney.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
  • Other info: Fast-paced environment with opportunities for continuous improvement.
  • Why this job: Make a real difference by mentoring staff and enhancing customer satisfaction.
  • Qualifications: Proven leadership experience in an MSP and strong communication skills.

The predicted salary is between 81000 - 99000 $ per year.

Appentency Recruitment Services in Sydney is seeking a Service Team Leader to guide a skilled IT service team, providing expert-level technical support, mentoring staff, and ensuring high customer satisfaction.

You will oversee service delivery, SLA adherence, and drive continuous improvement.

The role blends hands-on technical oversight with people leadership in a fast-paced MSP environment in NSW.

The ideal candidate has proven MSP leadership experience, strong communication, and a track

IT Service Delivery Lead (MSP) in Sydney employer: Appentency Recruitment Services

As a Project Engineer with our established Managed Service Provider, you'll thrive in a supportive and innovative environment that values learning and ownership. With over 35 years of experience serving small and medium enterprises in Sydney and now expanding into Melbourne, we offer a genuine caring culture, profit share schemes, and opportunities for professional growth, making it an excellent place for those seeking meaningful and rewarding employment.

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Contact Details:

Appentency Recruitment Services Recruitment Team

We think you need these skills to ace IT Service Delivery Lead (MSP) in Sydney

Technical Support
Mentoring
Customer Satisfaction
Service Delivery Management
SLA Adherence
Continuous Improvement
People Leadership