Full time, Permanent
Hybrid
- Providing learning opportunity tosupport wide array of technologies
- WFH role with travel to client siteoffering learning opportunities while valuing work life balance
Our clientis a MSP that helps its clients excel in today's challenging environment. The MSP focuses on work with clients to create optimal outcomes basedonproven technology, industry bestpracticeandourreal-world experience
Thebusiness predominantly support small to medium size (10 to 200 size) businessespredominantly in the Melbourne's South East region
About the role
You will be supporting the customers over thephone or travelling to their offices for onsite support, projects or when youare required to operate from client office or resolve onsite issues. Thus, therole will be hybrid i.e operating from home unless you are required to workfrom client office.
The client is looking for someone to work in avery close net team and values flexible and good worklife balance but is prettyinspired to deliver excellent customer service.
Role and Responsibilities
- Responds to and resolves technicalissues related to endpoints, hardware peripherals, Business SaaS, identity andprint
- Provides support for softwareinstallations and configurations
- Recovery of files from backups
- Manages support calls and emails, ensuringSLAs are met
- Troubleshoots and resolves basicnetwork-related issues
Support Engineer in Melbourne employer: Appentency Recruitment Services
As a Project Engineer with our established Managed Service Provider, you'll thrive in a supportive and innovative environment that values learning and ownership. With over 35 years of experience serving small and medium enterprises in Sydney and now expanding into Melbourne, we offer a genuine caring culture, profit share schemes, and opportunities for professional growth, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Appentency Recruitment Services Recruitment Team
