Appentency Recruitment Services seeks an Automation and AI Engineer to join the Service Desk Operations. You will design, code, and automate workflows across ITSM/RMM environments, embedding AI-driven capabilities to improve SLA metrics and reduce manual effort.
You will collaborate with cross-functional teams, including NOC, SOC, and Cloud, while ensuring alignment with Australian security standards. A blended hybrid work model and ongoing learning opportunities are provided.
Automation & AI Engineer for MSP Service Desk employer: Appentency Recruitment Services
As a Project Engineer with our established Managed Service Provider, you'll thrive in a supportive and innovative environment that values learning and ownership. With over 35 years of experience serving small and medium enterprises in Sydney and now expanding into Melbourne, we offer a genuine caring culture, profit share schemes, and opportunities for professional growth, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Appentency Recruitment Services Recruitment Team
