Customer Service Advisors (Casual) - Brisbane
Are you passionate about delivering exceptional customer service? You’ll be the go-to link between customers, dealers, and internal teams, ensuring smooth after-sales service and happy customers. This isn’t just administration — you’ll be hands-on, solving problems and making an impact every day.
What You’ll Do
Drive after-sales and campaign repairs, providing standout support across phone, email, and online channels, ensuring every customer feels valued and supported.
Coordinate suppliers and internal teams to deliver efficient, cost-effective repairs, and keep the Aftersales & Recall Department running smoothly.
Champion workplace health and safety for customers and colleagues alike.
About You
Outstanding customer service skills, with clear communication, strong organisation, and a genuine passion for helping others.
Confident using Outlook, Word, Excel, and CRM systems.
Experience in automotive, manufacturing, or service roles (such as Service Receptionist, Parts Interpreter, or Service Coordinator) is valued.
Technical know-how about motor vehicles and RVs (bonus if you know Apollo brands or have RV lifestyle experience).
Energetic, detail-focused, skilled in negotiation and conflict resolution, and devoted to creating positive customer experiences.
We’re looking for someone who puts customer service at the heart of everything — even if you don’t tick every box, your enthusiasm and commitment to making a difference is what matters most.
We value diversity and inclusion; you must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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Customer Service Advisors (Casual) - Brisbane employer: Apollo Motorhome Holidays
At thl, we pride ourselves on being an exceptional employer that values culture and community. Located in Brisbane, our team-oriented environment fosters collaboration and innovation, providing ample opportunities for personal and professional growth. With a commitment to employee well-being and a focus on delivering memorable travel experiences, joining us means becoming part of a family that truly cares about making a difference.
