Aphex is seeking a Customer Experience professional to join a product-facing team. You will manage user communications, live chats, and incident responses while helping to shape how product updates are described and shared with customers.
You’ll own how new features are communicated across in-app messages, release notes, and external changelog, and work with Marketing to turn momentum into advocacy. Remote-friendly role, aligned with global time zones.
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Customer Experience Specialist: Product & Support Catalyst in Sydney employer: Aphex
At Aphex, we pride ourselves on being an exceptional employer that empowers our team members to thrive in a dynamic and innovative environment. With a strong focus on employee growth, we offer competitive salaries, flexible working arrangements, and continuous development opportunities, including access to our Emerging Leaders programme. Our collaborative culture fosters meaningful relationships and a shared mission to revolutionise the construction industry across Australia and New Zealand, making it an exciting place for ambitious professionals to shape their careers.
