APG&Co - People & Culture Coordinator in Sydney

Key Responsibilities

• Be the first point of contact for employee queries and
• Provide information to stakeholders in relation to Retail Award guidance and interpretation, remuneration, policies and legislation, escalating where appropriate
• Provide administrative support across all areas of the employee lifecycle, including recruitment, onboarding, contract variations, and offboarding.
• Maintain accurate employee records and HRIS data integrity
• Prepare letters, contracts, and HR templates
• Assist in the maintenance, development and communication of HR policies and procedures
• Track probation, leave, and training records
• Administer annual Performance & Salary Review process including award increases

Recruitment & Onboarding

• Support the end-to-end recruitment process, including job postings, candidate screening, interview coordination, and background checks.
• Managing and prioritising recruitment needs regularly with Retail management team
• Recruitment agency management
• Ensure a smooth and engaging onboarding experience for new employees.
• Maintain and update job descriptions and recruitment documentation.
• Building and managing talent pool internally and externally.

Culture & Engagement

• Support initiatives that drive a positive and high-performance culture.
• Assist in administering employee engagement activities, recognition programs, service awards and internal events.
• Gather feedback through employee surveys and assist in action planning.

Compliance & Reporting

• Ensure HR documentation and processes comply with employment laws and company policies.
• Assist in preparing HR reports and tracking key HR metrics.

Workplace Health & Safety / Workers Compensation

• Actively promotes health and safe work practices for the business and acts as the companies RTW Coordinator for retail
• Works with all parties in developing RTW plans, communicating necessary information and act as liaison between all parties when required
• Liaise with all third party providers in a timely manner.
• Monitors store incident reporting, escalating as appropriate to Retail Management
• Follow up incident reports and associated action plans
• Manage workers compensation claims through liaising with employee, insurers and rehabilitation providers.
• Manage the wage reimbursement schedule for workers compensation

Skills & Experience

• 1-3 years of experience in an HR or People & Culture role (retail experience preferred).
• High attention to detail and accuracy.
• Organised, efficient, able to juggle multiple admin tasks
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Experience using HR systems and Microsoft Office Suite.
• Service oriented – responsive and helpful
• A proactive approach with a willingness to learn and grow in the role.
• Ability to influence and build strong relationships
• Ability to work effectively in both a reactive and proactive manner
• A continuous improvement mindset - always looking for ways to streamline processes, scale operations, and find smarter ways of working
• Proactive, and ready to roll up your sleeves to support the People & Culture team and contribute to cross-functional projects as needed
• You embody our values and actively foster a positive, inclusive, and engaged workplace culture

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