APG & Co Pty Ltd is seeking a customer care professional to deliver outstanding service across Sportscraft, SABA and JAG, via phone, chat and email. You will lodge customer details in Zendesk, assist with returns and inquiries, and coordinate with warehouses and departments to ensure quick resolutions and brand-consistent service.
You will represent our brands with a positive, proactive attitude, support stores and ecommerce teams, and help drive customer satisfaction KPIs including first
Fashion Brand Customer Care Specialist in Sydney employer: APG & Co Pty Ltd
As a Global Ecommerce Marketplace Lead, you'll thrive in a dynamic and innovative environment that champions employee growth and collaboration. Our hybrid work model, combined with the unique perk of 4pm Fridays, fosters a healthy work-life balance while our commitment to professional development ensures you have the tools and opportunities to advance your career. Join us in a location that values creativity and teamwork, making it an exceptional place to contribute meaningfully to our global mission.