Apex Group in Sydney, Australia, is seeking a Senior Business and Investor Services Support Associate to lead and develop a high‑performing team in the contact centre. You will coach, QA, and provide technical guidance while delivering exceptional member and employer experiences.
Working with the manager, you will drive capability, handle complex enquiries, monitor SLAs, and promote service excellence. The role emphasizes coaching, quality assurance, and strong stakeholder relationships within a
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Senior Investor & Client Services Lead – Coaching & QA in Sydney employer: Apex Group
Apex Group is an exceptional employer, offering a dynamic work environment in Melbourne or Sydney where your career can truly flourish. With a commitment to employee development, competitive remuneration, and a culture that encourages innovation and accountability, you will have the opportunity to lead impactful projects while being part of a globally expanding business that values its people and their contributions.
