Apex Group is seeking a Senior Incidents & Complaints Analyst for Superannuation Administration in Wollongong. The role focuses on managing incidents and complaints across clients, performing impact assessments, root cause analysis, and remediation planning in alignment with legal and contractual obligations.
The position requires RG 146 and a deep understanding of superannuation processes, with responsibilities spanning remediation implementation, reporting, and continuous process improvement.
#J-18808-Ljbffr
Senior Superannuation Incidents & Complaints Lead employer: Apex Group
Apex Group is an exceptional employer, offering a dynamic work environment in Melbourne or Sydney where your career can truly flourish. With a commitment to employee development, competitive remuneration, and a culture that encourages innovation and accountability, you will have the opportunity to lead impactful projects while being part of a globally expanding business that values its people and their contributions.
