At a Glance
- Tasks: Provide top-notch customer service and resolve member enquiries about superannuation.
- Company: Join Apex Group, a leading firm in the superannuation sector.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic workplace with a focus on professional development.
- Why this job: Make a difference by helping members navigate their superannuation needs.
- Qualifications: Experience in customer service and knowledge of superannuation is a plus.
The predicted salary is between 16.2 - 19.8 $ per hour.
Apex Group in Wollongong seeks a Senior Customer Service Representative to provide accurate information to members and resolve enquiries in accordance with governing policies.
You will engage via phone and email, build rapport, and support the team to maintain service levels.
The role requires detailed knowledge of superannuation fund administration, RG146 certification or willingness to obtain it, and experience in the insurance/superannuation sector.
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Senior Customer Service Specialist employer: Apex Group Ltd (UK Branch)
At Apex Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Located in Wollongong, our team enjoys competitive remuneration, extensive training opportunities, and the chance to make a meaningful impact within a global organisation. Join us to supercharge your career while contributing to a company that values diversity and corporate social responsibility.
Contact Details:
Apex Group Ltd (UK Branch) Recruitment Team
