Entry-Level IT Technician – APCO Service Stations
Full-time | Based in Geelong, Victoria
About APCO
Founded in the 1970s, APCO is a proudly Australian, family-owned petrol and convenience retailer. Known for 'Real Australian Value,' we prioritise innovation, customer service, and community. With over 30 stores and growing, we're on a digital transformation journey — and we'd love for you to be part of it.
About the Role
We're looking for an enthusiastic, reliable person with a genuine interest in IT to join our Tech Team. This is a great opportunity for someone at the start of their career who's keen to learn and grow in a hands‐on support role.
You'll be working alongside a supportive team, helping resolve day‐to‐day technical issues for our stores and head office, assisting with IT operations, and gradually building your skills across systems, security, and project work.
Key Responsibilities
- Log and help resolve IT-related issues (we'll teach you how!).
- Assist with basic troubleshooting of hardware and software problems (with a focus on retail).
- Help set up new equipment (POS, EFTPOS terminals, Self-serve registers, computers, phones, tablets, etc.).
- Contribute to projects and system upgrades — learn by doing.
- Support the broader team with admin tasks and system checks.
- Bring your curiosity and questions — we encourage learning every day.
About You Must-Haves:
- A positive, can-do attitude.
- Reliable and eager to learn.
- Good communication skills and willingness to work as part of a team.
- Great computer skills and confidence using Windows.
- You're curious and love solving problems, even small ones.
- Ready to jump into a fast-moving, hands‐on role.
- Basic understanding of networking fundamentals and hardware.
Nice to Have (but not essential):
- Completed or studying a course in IT, Computer Science, or similar.
- You've built your own PC, helped friends with IT, and/or you tinker with tech in your spare time.
Other Info
- Some after-hours or weekend work may be required at short notice.
- Occasional travel to our sites will be required – pool vehicles available.
- As we are supporting a 24/7 business, willingness to participate within a rotating after hours support roster is essential.
- We'll support your learning and development every step of the way.
Why Join Us?
- Stable, essential service industry.
- Great team environment and on-the-job training.
- Opportunity to grow your skills and build your IT career.
- We believe attitude matters more than ticking every box.
Entry-Level IT Technician – APCO Service Stations in Geelong employer: Apco Service Stations
APCO Waurn Ponds is an excellent employer that fosters a vibrant work culture where teamwork and a positive attitude are highly valued. With a focus on employee growth, we offer comprehensive training and clear pathways for promotion, making it an ideal place for those looking to develop their skills in a fast-paced retail environment. Located in a bustling area, our store provides a dynamic atmosphere that enhances the customer service experience while ensuring a supportive and engaging workplace for all team members.
