APA Group is seeking an experienced End User Experience Team Lead in Melbourne to lead the delivery of Service Desk, Tech Bars, and Executive Support. You'll coach a high-performing team, drive service excellence, and partner with Technology to ensure reliable, customer-focused IT services across the organisation.
You'll manage workforce planning, champion continuous improvement, and use data to enhance the employee technology experience while aligning with governance and strategic priorities.
End User Experience Lead — Service Desk & VIP Support in Melbourne employer: APA Group
APA Group is an exceptional employer that values collaboration and innovation within its Power and Electricity Transmission team in Mount Isa. With a strong commitment to employee growth, we offer ongoing training and development opportunities, ensuring our technicians are equipped with the latest skills in a supportive work culture. Enjoy the unique advantage of working at the Diamantina Power Facility, where your contributions directly impact the reliability and safety of our operations.
