Client Manager

Client Manager

Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support and execute our national Workers’ Compensation strategy while managing key client accounts.
  • Company: Join Aon, a leader in consulting and advisory services with a focus on innovation.
  • Benefits: Enjoy flexible work arrangements, comprehensive benefits, and two Global Wellbeing Days each year.
  • Other info: Experience a dynamic environment that values diversity and continuous learning.
  • Why this job: Make a real impact in the Workers’ Compensation field while growing your career with a supportive team.
  • Qualifications: 5+ years in Workers’ Compensation with strong leadership and analytical skills.

The predicted salary is between 82800 - 101200 $ per year.

Support the execution of our national Workers’ Compensation strategy. Position will suit someone who is a workers’ compensation expert and displays a growth mindset. Full time permanent opportunity with flexible work arrangements.

Our Human Capital practice provides consulting and advisory services to valued corporate clients across Safety, Accident & Health, Life, Workers’ Compensation, Private Health Insurance, Wealth and Talent specialisations. Our Workplace Risk service offering continues as the workers’ compensation landscape changes and our clients seek greater innovation in People Risk.

We are looking for a Client Manager to join our Workers’ Compensation business and assist in driving growth within Victoria and the broader national practice. Supported by award-winning and industry-recognised learning and development initiatives, and experienced management, you will use your consultative approach to provide outstanding service to our clients.

Our services include workers’ compensation consulting, self-insurance, Work, Health & Safety, data & analytics, psychosocial risk and risk state insurance placement, with the objective of protecting our clients, their employees and Directors & Officers. This is a hybrid role with the flexibility to work both virtually and from our Melbourne office.

What the day will look like:

  • Support the execution of our national Workers’ Compensation strategy.
  • Account Management and service delivery on our key accounts across VIC and nationally.
  • Lead and develop strategies for growth and retention of our larger accounts, including co-chairing of strategic forums.
  • With the support of our insurer partners, assisting our clients reduce their frequency and severity of claims, through the implementation of targeted risk improvement initiatives.
  • Articulate insights and potential solutions drawn from our data and analytics tools and templates.
  • Manage crucial interface with Client Service Support, Claims and our Global & Corporate and National Broking teams.
  • Manage key stakeholder relationships with Insurers, Regulators and internal Brokers.

Skills and experience that will lead to success:

  • A minimum of 5 years’ experience in a similar role with a strong technical understanding of national Workers’ Compensation.
  • Demonstrated leadership capability, with keen interest in knowledge sharing and mentoring of colleagues.
  • A keen entrepreneurial spirit, with demonstrated success in leading growth strategies.
  • A strong network in the Workers’ Compensation insurance market.
  • Organisational skills to meet deadlines in a dynamic environment.
  • Demonstrated ability to work autonomously on projects and within a team setting.
  • Strong ability to engage with stakeholders at varying levels.
  • Demonstrated ability to analyse and interpret workers’ compensation data in order to articulate insights and potential solutions will be highly regarded.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Client Manager employer: Aon Corporation

Join Aon in Tamworth, where we foster a vibrant and high-performing work culture that prioritises inclusivity and employee wellbeing. As a Service Specialist, you'll benefit from our comprehensive support systems, including flexible working arrangements and dedicated Global Wellbeing Days, all while contributing to meaningful risk management solutions for our clients. With a strong focus on professional growth and a commitment to diversity, Aon is an exceptional employer for those seeking a rewarding career in a dynamic environment.

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Contact Details:

Aon Corporation Recruitment Team

We think you need these skills to ace Client Manager

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Organizational Skills
Flexibility
Teamwork