ANZ Worldline Payment Solutions is seeking a friendly Contact Centre Agent in Australia to deliver timely, accurate support to customers over phone and email. You will be the first line of contact, resolving inquiries and ensuring a positive experience with our payments services.
Reporting to the Team Lead, you will work a rotating 7-day roster between 6am and 11pm, applying service standards, recording interactions in the CRM, and contributing to knowledge base improvements.
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Frontline Customer Support Specialist in Melbourne employer: ANZ Worldline Payment Solutions
Join a dynamic financial services company in Melbourne that prioritises employee growth and development, offering comprehensive training and support for your career advancement. With a strong focus on teamwork and collaboration, you'll thrive in a vibrant work culture that values exceptional customer service and innovation in the fintech space. Enjoy unique benefits such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
ANZ Worldline Payment Solutions Recruitment Team
