About The Role:
Reporting to the Centre Manager, our Storage Consultants are vital within our business, as they work closely with our customers and deliver seamless service. We have an exciting opportunity for a Full-Time Storage Consultant to join our Canberra team. In this role, you will have the opportunity to work across several locations, including Mitchell, Hume, Hume Central, Phillip, and Queanbeyan.
The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
Key Responsibilities:
- Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
- Conduct centre tours and walk-throughs, showcasing our facilities.
- Maintain the centre's presentation, cleanliness and general operational duties.
- Action general administration duties such as customer contracts, inventory, and insurance claims.
- Achieve KPIs and targets to ensure our centres always represent high standards.
- Maintain a safe and secure centre by adhering to workplace health and safety procedures.
About You:
- FULL Driver’s license and car (required).
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Customer-centric and sales-oriented.
- Proficient in using technology and multitasking between different systems.
- Motivated and proactive, with a positive attitude.
- Ability to work well in a team and autonomously.
- Growth mindset with a genuine willingness to learn.
- The ability to work on a rotating roster, with every second Saturday from 9 am-2 pm.
About Us:
Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.
If you are looking to be part of a great company doing great things, we’d love to hear from you!
Benefits of Working with Us:
- Permanent role with an industry leader
- Rotating roster, no Sundays, no late-night shifts, and public holidays off for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company-paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNSWallet program.
- Ability to earn referral incentives.
Additional information about pre-employment checks and right to work remains as part of the process.
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Deputy Manager, Employability Operations And Engagement in Canberra employer: ANU College of Asia & the Pacific
The Australian National University (ANU) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the Centre for Advanced Microscopy (CAM). Employees benefit from a strong commitment to professional development, competitive salary packages, and a supportive culture that values diversity and inclusion. Located in Canberra, ACT, ANU provides access to world-class research facilities and opportunities to engage with leading experts in the field, making it an ideal place for those seeking meaningful and impactful careers in data and analytics.
Contact Details:
ANU College of Asia & the Pacific Recruitment Team
