Client Services Manager in Melbourne

Client Services Manager in Melbourne

Melbourne Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage client relationships and ensure top-notch service delivery for custody clients.
  • Company: Global financial institution with a focus on client services.
  • Benefits: Competitive salary, potential for permanent position, and professional growth opportunities.
  • Other info: Opportunity to travel for client meetings and enhance your career in finance.
  • Why this job: Join a dynamic team and make a real impact in the financial services sector.
  • Qualifications: Experience in custody services and strong communication skills required.

The predicted salary is between 82800 - 101200 $ per year.

Our client, a global financial institution is seeking an experienced Custody Client Services Manager for a long-dated 18-month contract in their Melbourne office.

The Custody Client Services Manager will support the administrative and relationship management needs of the firm’s institutional custody clients.

You will be responsible for responding to client inquiries, coordinating client activities, and ensuring a high level of service delivery.

Additionally, you will identify opportunities to enhance client relationships through additional products and services.

Scope of Work

Key Responsibilities

  • Act as a key point of contact for custody clients, addressing inquiries and providing guidance on processes and best practices.
  • Coordinate with internal teams to ensure timely resolution of client issues and service requests.
  • Develop a strong understanding of each client’s business, objectives, and challenges.
  • Assist Relationship Managers in advising clients on industry trends, regulatory changes, and their impact on custody services.
  • Support the development and implementation of client solutions, ensuring seamless service delivery.
  • Identify opportunities to enhance client relationships and support business growth.
  • Travel to client locations when necessary for service reviews and relationship management.

Required Experience

  • Experience in custody and asset servicing environments.
  • Strong background in financial services or accounting, with a focus on client servicing.
  • Excellent communication skills (both written and verbal).
  • Strong organizational and time management abilities.
  • High attention to detail and problem-solving capability.

To be considered for this role, you must be an Australian Citizen or Permanent Resident and be based in Melbourne , as this role has the potential to transition into a permanent position.

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Client Services Manager in Melbourne employer: Anton Murray Consulting

Join a leading global wealth management firm in Melbourne, where you will thrive in a dynamic work culture that values collaboration and innovation. As a Client Reporting Associate, you'll benefit from competitive remuneration, opportunities for professional growth, and the chance to make a meaningful impact on high-net-worth clients' financial journeys. With a strong focus on employee development and a commitment to excellence, this role offers a rewarding experience in a supportive environment.

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Contact Details:

Anton Murray Consulting Recruitment Team

We think you need these skills to ace Client Services Manager in Melbourne

Client Relationship Management
Communication Skills
Organisational Skills
Time Management
Attention to Detail
Problem-Solving Skills
Understanding of Financial Services