Anthropic in Sydney is hiring its first Sydney-based Product Support Specialist to grow our global presence and champion our support brand. You'll respond to user needs, investigate issues, and help scale our support operations.
The role requires on‐site presence during hybrid hours, with 12pm–8pm shifts Monday to Friday to cover APAC time zones. You will collaborate with engineers and other teams to diagnose issues, drive improvements, and reduce contact rates, while delivering high‐touch,
APAC Product Support Specialist - AI SaaS, On-Call in Sydney employer: Anthropic Limited
Anthropic Limited is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from a strong commitment to professional growth, with opportunities to engage in cutting-edge research and contribute to impactful economic policies. The company's focus on interdisciplinary collaboration ensures that you will work alongside leading experts in economics, academia, and industry, making your role both meaningful and rewarding.
