At a Glance
- Tasks: Consult with clients to book luxury and expedition cruises, managing high-value bookings.
- Company: Antarctica Cruise, a specialist expedition cruise agency with a focus on luxury experiences.
- Benefits: $70,000 base salary plus performance incentives, fully remote work, and dedicated logistics support.
- Other info: Opportunity for career progression and becoming an expert in expedition cruising.
- Why this job: Join a passionate team and focus on selling extraordinary voyages without the admin hassle.
- Qualifications: Must have professional cruise sales experience and strong product knowledge.
The predicted salary is between 63000 - 77000 $ per year.
Antarctica Cruise is a specialist expedition cruise agency working with many of the world’s leading luxury and expedition cruise lines. We sell extraordinary voyages across the polar regions and some of the world’s most remote destinations. Our clients are typically well-travelled, curious and ready to invest significantly in the right experience. They come to us because they want genuine expertise rather than a call centre or scripted sales experience.
If you love selling cruises but are tired of spending your day dealing with flight schedules, manifests and operational administration, this role may be exactly what you’re looking for. Your job is simple:
- Talk to clients
- Understand what they want
- Recommend exceptional voyages
- Close business
You’ll manage qualified enquiries from initial consultation through to booking, while our dedicated logistics team handles much of the operational work after the sale. This is a fully remote role with a high degree of autonomy. We don’t believe in micromanaging experienced people. You’ll be trusted to manage your clients, your pipeline and your day while being accountable for your results.
What You’ll Be Doing
- Consulting with clients looking to book luxury and expedition cruises
- Converting qualified inbound enquiries through consultative sales
- Matching clients with the right ship, itinerary and expedition experience
- Developing deep knowledge of expedition cruise lines and destinations
- Managing high-value bookings, often worth tens of thousands of dollars
- Building long-term relationships that generate repeat business and referrals
- Independently managing your sales pipeline and follow-ups
- Working closely with our logistics, product and management teams
Who We’re Looking For
Above everything else, you already know how to sell cruises. You understand the difference between taking an order and genuinely consulting. You’re comfortable discussing ships, cabin categories, itineraries, inclusions and cruise lines with clients. You know how to build trust over the phone and convert a complex, high-value enquiry into a booking. Experience selling expedition cruising is highly desirable, but it isn’t essential if you have strong cruise sales experience and the ability to learn quickly.
Essential
- Professional experience personally selling cruises to clients
- Strong cruise product knowledge
- Proven travel sales experience
- Excellent telephone and written communication skills
- Confidence selling high-value travel
- Ability to work independently in a fully remote environment
- Strong organisation and follow-up discipline
- Australian working rights
Highly Regarded
- Expedition cruise sales experience
- Luxury cruise sales experience
- Polar expedition destination knowledge
- HubSpot, Salesforce or similar CRM experience
- Existing relationships within the Australian cruise industry
The Person
We’re a small, capable team, so personality matters. You’ll probably thrive here if you’re commercially minded, curious, self-motivated and genuinely enjoy talking to clients. We value people who take ownership, communicate clearly, help their teammates and don’t need constant supervision. We don’t use rigid scripts. We want knowledgeable people who can have intelligent conversations with clients and make good decisions.
What We Offer
- $70,000 base salary + performance incentives
- Fully remote position from anywhere in Australia
- Qualified inbound enquiries
- Dedicated logistics support
- No flight bookings
- No manifests
- Significantly less operational administration than a traditional travel consultant role
- Extensive expedition cruise product training
- Opportunities for industry opportunities
- Career progression within a growing specialist cruise business
- The opportunity to become a genuine expert in one of travel’s most exciting niches
Please Read Before Applying: Previous professional cruise sales experience is a requirement for this position. General retail sales, hospitality, airline, hotel or general travel experience without cruise sales experience will not meet the requirements of this role. Applications that do not demonstrate previous cruise sales experience will not progress. If you’re already working in cruise and looking for a role where you can focus more of your time on clients, sales and exceptional product, we’d love to hear from you.
Expedition Cruise Sales Specialist – Remote in Sydney employer: Antarctica Cruise
Antarctica Cruise is an exceptional employer that values expertise and autonomy, offering a fully remote position for experienced cruise sales professionals. With a competitive base salary of $70,000 plus performance incentives, employees enjoy a supportive work culture that prioritises personal client interactions over administrative tasks, allowing for meaningful engagement and career growth in the exciting niche of expedition cruising. Join a close-knit team where your contributions are recognised, and you can develop into a genuine expert in luxury and expedition travel.
