Anglicare WA is seeking a Feedback & Complaints Lead to strengthen the organisation's feedback framework, ensuring timely, fair and trauma-informed handling of concerns. Based in East Perth on a part-time 30-hour week, this permanent role offers the chance to drive service improvements across quality, risk and governance.
You will lead investigations, analyse data for trends, provide insights to executives and partner with services to translate feedback into service improvements, while coaching
Strategic Feedback & Complaints Lead in East Perth employer: Anglicare WA
Anglicare WA is an exceptional employer that prioritises the wellbeing of both its employees and the students they serve. With a strong commitment to diversity and inclusion, the organisation fosters a supportive work culture where staff can thrive professionally while making a meaningful impact in the community. Located at Williams and Wickepin Primary Schools, this part-time role offers flexible hours during school terms, competitive remuneration, and opportunities for professional development, making it an ideal environment for those passionate about youth support and education.
