Service Manager

Service Manager

Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and develop Foster and Kinship Care services, making a real difference in children's lives.
  • Company: Join a respected Not For Profit dedicated to child welfare and community support.
  • Benefits: Salary packaging, employee discounts, career development, and flexible leave options.
  • Other info: Inclusive workplace encouraging diverse applicants and offering strong support for staff.
  • Why this job: Make a lasting impact while leading teams and driving positive change for children and families.
  • Qualifications: Experience in leadership within child welfare and a relevant degree required.

The predicted salary is between 82800 - 101200 $ per year.

Lead Foster and Kinship Care services across Gympie and Maroochydore and make a lasting difference in the lives of children, young people and carers.

We're looking for an experienced Service Manager to lead our Foster and Kinship Care services across Gympie and Maroochydore, driving service excellence, developing high-performing teams and strengthening outcomes for children, young people and carers.

Reporting to the Group Manager, you'll provide operational and strategic leadership across both locations, supporting teams to deliver high-quality, child-focused services while building strong partnerships with carers, Child Safety and community stakeholders.

About the Role

You will

  • Lead, coach and develop teams across Gympie and Maroochydore.
  • Drive a positive, child-focused and trauma-informed culture.
  • Ensure high-quality service delivery and compliance with legislative and contractual requirements.
  • Build strong partnerships with Child Safety, carers and community stakeholders.
  • Manage service performance, workforce planning, budgets and risk.
  • Champion continuous improvement and innovation across the service.

About You

You will bring

  • Leadership experience within Foster and Kinship Care, Out of Home Care, Child Protection or a related human services setting.
  • Strong people leadership and stakeholder engagement skills.
  • Experience managing service delivery, operational performance and compliance.
  • Sound understanding of child protection legislation and contemporary practice frameworks.
  • A commitment to achieving positive outcomes for children, young people and families.
  • Degree qualification in Social Work, Human Services, Psychology, Behavioural Science or a related discipline.
  • Current Queensland Driver Licence.
  • Current Blue Card.
  • Current Licensed Care Service (LCS) accreditation.
  • Current National Police Check.
  • Ability and willingness to travel regularly between Gympie and Maroochydore and throughout the broader service region.
  • Join a respected Not For Profit and make a real impact in your role supporting Queensland children and families.
  • Salary packaging of up to $15,900 per year.
  • Additional meal entertainment packaging of up to $2,650 per year.
  • Novated lease options.
  • Employee discounts at leading retailers.
  • Career development opportunities and internal job board access.
  • Opportunities to purchase additional annual leave.
  • Employee Assistance Program and Pastoral Care support.
  • Free annual flu vaccinations.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health.

We promote a child-safe environment and are committed to providing on-going care and protection.

  • Job Info
  • Job Identification 1797
  • Job Category Child Welfare, Youth and Family Services
  • Job Type Full-Time
  • Locations Maroochydore, QLD, Australia Gympie, QLD, Australia (Hybrid)
  • #J-18808-Ljbffr

Service Manager employer: Anglicare Southern Queensland

Anglicare is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for the Compliance & Credentials Advisor role. Located in the vibrant Fortitude Valley, employees benefit from ongoing professional development opportunities and a commitment to diversity, ensuring a rewarding career path. With a focus on compliance and safeguarding, Anglicare fosters a meaningful work environment where you can make a real difference in the community.

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Contact Details:

Anglicare Southern Queensland Recruitment Team

We think you need these skills to ace Service Manager

Leadership Experience
Team Development
Service Delivery Management
Stakeholder Engagement
Child Protection Legislation Knowledge
Operational Performance Management
Compliance Management