Payroll Lead in Brisbane

Anglicare Southern Queensland are seeking a Payroll Lead to join our People and Culture team based in Fortitude Valley.

This role is responsible for leading the delivery of accurate, compliant and efficient payroll services, ensuring employees are paid correctly and on time while organisational obligations are met.

Reporting to the Head of HR Enablement and Support, you will oversee end-to-end payroll operations, manage payroll risks, resolve complex payroll matters and drive continuous improvement across payroll processes.

The role plays a key part in supporting a positive employee experience through strong governance, compliance and service excellence.

• How you will help make a difference
• Lead end-to-end payroll processing to ensure accurate, compliant and timely payroll outcomes.
• Oversee payroll controls, reconciliations, approvals and statutory obligations prior to payroll finalisation.
• Ensure payroll practices align with legislation, Awards, Enterprise Agreements, employment contracts and organisational policies.
• Provide technical payroll expertise and guidance on complex payroll matters.
• Lead payroll governance, compliance activities, audits and risk management initiatives.
• Act as the escalation point for complex payroll enquiries, discrepancies and employee concerns.
• Investigate payroll issues, identify root causes and implement sustainable solutions.
• Oversee payroll reporting, data integrity and analysis to support compliance and informed decision-making.
• Lead, coach and develop Payroll Advisors while fostering a collaborative, accountable and customer-focused team culture.
• Drive process improvement, system optimisation and operational efficiency across payroll services.
• What you will bring to the role
• Current National Police Check or current NDIS Worker Screening Clearance.
• Ability to successfully complete a Bankruptcy Check.
• Relevant qualification in Payroll, Finance, Accounting, Human Resources or a related discipline will be highly regarded.
• Demonstrated experience leading or supervising payroll operations within a medium to large, complex organisation.
• Extensive knowledge of end-to-end payroll processing, payroll compliance requirements and payroll governance practices.
• Proven ability to interpret and apply legislation, Awards, Enterprise Agreements, employment contracts and payroll-related policies.
• Experience identifying, investigating and resolving complex payroll issues and determining appropriate escalation pathways.
• Experience developing, documenting and improving payroll processes, procedures and internal controls.
• Proven ability to lead, coach and develop a team while promoting accountability, accuracy and customer service excellence.
• High level proficiency in payroll systems, preferably Aurion, HRIS platforms and Microsoft Excel, including payroll reporting and data analysis.

Interested?

For further information please contact
Daniel Walsh - Corporate Recruitment Advisor
Email: dwalsh @ anglicaresq. org. au

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health.

We promote a child-safe environment and are committed to providing on-going care and protection.

• Job Info
• Job Identification 1858
• Job Category Corporate and Business Support
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