ITSM Problem Manager: Major Incidents & Root Cause in Brisbane

ITSM Problem Manager: Major Incidents & Root Cause in Brisbane

Brisbane Full-Time On-site
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Anglicare Southern Queensland is seeking a Service Desk Problem Manager to join our Technology and Digital team in Fortitude Valley. This hands‑on, analytical role drives end‑to‑end problem management and coordinates major incident handling to ensure permanent resolutions and continuous improvement.

The successful candidate will lead root‑cause analyses, maintain the KEDB, and collaborate with change enablement to push fixes through the pipeline while communicating with leadership and

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ITSM Problem Manager: Major Incidents & Root Cause in Brisbane employer: Anglicare Southern Queensland

Anglicare is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for the Compliance & Credentials Advisor role. Located in the vibrant Fortitude Valley, employees benefit from ongoing professional development opportunities and a commitment to diversity, ensuring a rewarding career path. With a focus on compliance and safeguarding, Anglicare fosters a meaningful work environment where you can make a real difference in the community.

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Contact Details:

Anglicare Southern Queensland Recruitment Team