Trauma-Informed Youth Case Manager for Homelessness Support in Armidale

This role provides therapeutic case work support to unaccompanied children and young people experiencing or at risk of homelessness. The role is responsible for quality, trauma-informed, strengths-based services, while also undertaking complex casework, counselling, and family intervention to improve safety, stability, and long-term outcomes. The role focuses on strengthening family relationships, improving wellbeing and safety, building family capacity, and supporting young people to remain safely connected to their family, education, community, and support networks. Through assessment, counselling, mediation, advocacy, and coordinated service responses, the Therapeutic Case Worker works to prevent homelessness, reduce family conflict, and promote sustainable outcomes for vulnerable young people and their families, including culturally appropriate supports to improve the outcomes for Aboriginal children, young people, and families.

Why work for us?

Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

• 14 weeks paid maternity leave or 3 weeks paid parental pay
• Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
• Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
• Access to 9% discount on Medibank private health insurance + more benefits
• Meals & Entertainment Salary packaging up to $2,650
• Access to Fitness Passport (over 300+ gyms)
• Free access to our corporate Employee Assistance Program
• Flexible working options (including compressed week, RDO’s, 9-day fortnights)
• Career and development opportunities
• The opportunity to work within an innovative, collaborative team environment

ESSENTIAL QUALIFICATIONS/CRITERIA:

• Tertiary Degree in Counselling, Social Work, Psychology or similar
• A current Drivers License
• A current Working with Children Check
• National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes)
• Demonstrated experience providing therapeutic interventions (e.g. counselling, mediation, family work) with young people and families
• Experience working with complex needs, trauma, and homelessness or at-risk populations
• Strong knowledge of trauma-informed, strengths-based and evidence-based practice
• Experience in case management, assessment, and family reunification
• Sound understanding of child protection legislation and frameworks
• Experience working collaboratively with internal and external stakeholders

EXPERIENCE:

• Must identify as being of Aboriginal and/or Torres Strait Islander descent and understand the issues impacting Aboriginal people and their wellbeing
• Experience engaging complex families using strengths-based and evidence-informed approaches
• Strong conflict resolution, communication, stakeholder engagement and time management skills
• Experience within the Specialist Homelessness Services (SHS) sector
• Training in therapeutic models (CBT, family therapy, TCI, etc.)

Who we are?

Newcastle Anglican is at the core of some of the most well-known businesses within Newcastle, Hunter, Central Coast & Mid North Coast organisations. Our service agencies include Anglican Care and Samaritans as well as Newcastle Anglican Schools Corporation and 54 Anglican parishes.

For further information please email our Talent Team. To apply, please include your cover letter addressing the essential criteria and your resume. You must have the right to live and work in Australia. No agencies or third-party applications please. Samaritans promotes the safety, wellbeing and inclusion of all children and young people.