IT Help Desk Analyst

IT Help Desk Analyst

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide front-line technical support and troubleshoot hardware/software issues.
  • Company: Join JBS Australia, a leader in the industry with a supportive team.
  • Benefits: Gain valuable experience, career growth opportunities, and flexible work arrangements.
  • Other info: Dynamic role with opportunities for travel and after-hours work.
  • Why this job: Be the first point of contact and make a real difference in users' tech experiences.
  • Qualifications: Strong communication skills and a passion for technology.

The predicted salary is between 47250 - 57750 $ per year.

JBS Australia is seeking an IT Help Desk Analyst to be the first point of contact for end users across our operations in Australia and New Zealand.

You will provide front-line technical support, triage incidents, and ensure timely resolution in line with service levels.

You'll join a busy IT Service Desk, troubleshoot hardware and software issues, and contribute to continuous improvement while participating in after-hours rosters and occasional travel to facilities as required.

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IT Help Desk Analyst employer: Andrews Meat

JBS Australia is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant Brooklyn area of Melbourne, we foster a collaborative work culture where you can make a meaningful impact on injury management and rehabilitation. With comprehensive benefits, ongoing training opportunities, and a commitment to safety and support, you'll thrive in a role that not only champions return-to-work initiatives but also values your contributions to our team.

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Contact Details:

Andrews Meat Recruitment Team

We think you need these skills to ace IT Help Desk Analyst

Technical Support
Incident Triage
Hardware Troubleshooting
Software Troubleshooting
Service Level Adherence
Continuous Improvement
Communication Skills