Medical Receptionist Aesthetic Patient Concierge
Work for one of Australia's leading Aesthetic Plastic Surgeons located in Toorak, Melbourne and be part of a practice where clinical excellence, teamwork, and outstanding patient care come first. As the first point of contact, you will take great pride in the care and compassion you show to patients, how you support them through their aesthetic surgery journey along with the quality of the work you do. By drawing on your professionalism and friendly nature, you will put patients at ease, guiding them through their visit to the practice while contributing to the smooth operation of the practice.
Key responsibilities
Answering phone calls and booking appointments for consultations and post-surgery appointments
Patient billing, Medicare and EFT payments for consults and surgery payments
Generating surgery booking letters
Assistance to the surgeon's PA and cross cover for the same when needed
About you
Exceptional customer service skills, communication skills and presentation of a corporate manner
The ability and willingness to learn and contribute as an assistant to the PA to the surgeon
Strong attention to detail and computer literacy skills
The ability to work quickly and efficiently while maintaining accuracy
Flexibility to work different shifts during the week between the operational hours of 8.00 - 6.00 Mon to Fri
Previous medical reception experience with an aesthetic surgery practice (strongly regarded but not essential)
Work with an experienced, passionate, and supportive PA to support an internationally recognised Specialist Aesthetic Plastic Surgeon driven by providing quality and excellence in patient care
Attractive and competitive remuneration
Sponsored attendance at a national medical/cosmetic conference once per year to continue best practice
Competitive discount on personal skin treatments
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