Senior Business Analyst – Collections

Senior Business Analyst – Collections

Temporary 72000 - 88000 $ / year (est.) On-site
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At a Glance

  • Tasks: Analyse and document business processes for a major banking transformation project.
  • Company: Join a leading financial services firm driving innovation in collections.
  • Benefits: Flexible contract, competitive pay, and opportunities for professional growth.
  • Other info: Work with cutting-edge tools like JIRA, Confluence, and AI productivity enhancements.
  • Why this job: Be part of a transformative journey in the banking sector and make a real difference.
  • Qualifications: Experience in business process mapping and writing user stories is essential.

The predicted salary is between 72000 - 88000 $ per year.

Location: Sydney/Melbourne

Contract: 6+ Months and extendable

Must Have Skills:

  • Strong business process mapping (L3/L4, Holocentric preferred)
  • Experience writing user stories and acceptance criteria (Given/When/Then)
  • Experience in workshops & discovery facilitation
  • Ability to translate business requirements into functional specifications

Key Areas:

  • Operations
  • Product
  • Technology

Domain Experience:

  • Banking / Financial Services (preferably Collections / Hardship / Debt Management)
  • Experience in large-scale migration or transformation programs

Tools Experience:

  • JIRA and Confluence
  • Process Mapping – Visio and Holocentric
  • Data Traceability – Excel (Advanced)
  • AI productivity improvements – Microsoft Copilot, Prompt-based Querying

Nice to Have Skills:

  • Functional and techno-functional BA with collections knowledge for legacy transformation

Role Description:

To support the end-to-end analysis, documentation, and validation of business processes and requirements across the Collections Migration Program, ensuring alignment with target state platforms (e.g., PLATO, AssistNow, downstream systems).

Senior Business Analyst – Collections employer: Ampstek

Join a forward-thinking company that values innovation and collaboration, where your expertise as a Senior Frontend Technical Lead will be instrumental in shaping the future of enterprise digital applications. With a strong focus on employee growth, we offer continuous learning opportunities, a supportive work culture, and the chance to lead a talented team in a dynamic environment. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.

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Contact Details:

Ampstek Recruitment Team

We think you need these skills to ace Senior Business Analyst – Collections

Business Process Mapping
User Story Writing
Acceptance Criteria Development
Workshop Facilitation
Functional Specification Translation
Banking Domain Knowledge
Collections Experience