At a Glance
- Tasks: Analyse and document business processes for a major banking transformation project.
- Company: Join a leading financial services firm driving innovation in collections.
- Benefits: Flexible contract, competitive pay, and opportunities for professional growth.
- Other info: Work with cutting-edge tools like JIRA, Confluence, and AI productivity enhancements.
- Why this job: Be part of a transformative journey in the banking sector and make a real difference.
- Qualifications: Experience in business process mapping and writing user stories is essential.
The predicted salary is between 72000 - 88000 $ per year.
Location: Sydney/Melbourne
Contract: 6+ Months and extendable
Must Have Skills:
- Strong business process mapping (L3/L4, Holocentric preferred)
- Experience writing user stories and acceptance criteria (Given/When/Then)
- Experience in workshops & discovery facilitation
- Ability to translate business requirements into functional specifications
Key Areas:
- Operations
- Product
- Technology
Domain Experience:
- Banking / Financial Services (preferably Collections / Hardship / Debt Management)
- Experience in large-scale migration or transformation programs
Tools Experience:
- JIRA and Confluence
- Process Mapping – Visio and Holocentric
- Data Traceability – Excel (Advanced)
- AI productivity improvements – Microsoft Copilot, Prompt-based Querying
Nice to Have Skills:
- Functional and techno-functional BA with collections knowledge for legacy transformation
Role Description:
To support the end-to-end analysis, documentation, and validation of business processes and requirements across the Collections Migration Program, ensuring alignment with target state platforms (e.g., PLATO, AssistNow, downstream systems).
Senior Business Analyst – Collections employer: Ampstek
Join a forward-thinking company that values innovation and collaboration, where your expertise as a Senior Frontend Technical Lead will be instrumental in shaping the future of enterprise digital applications. With a strong focus on employee growth, we offer continuous learning opportunities, a supportive work culture, and the chance to lead a talented team in a dynamic environment. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.