Ampstek seeks a skilled ITOM requirements analyst focusing on ServiceNow ITOM including Discovery, Service Mapping, Event Management, and CMDB. You will gather, analyze, and document business and technical requirements, and translate them into functional specifications for ITOM modules.
You will run workshops with infrastructure, cloud, network, and operations teams, define data models and reconciliation rules aligned with CSDM, and collaborate with architects to design scalable ITOM solutions
ITOM Tech Lead: ServiceNow Discovery & CMDB in Melbourne employer: Ampstek
Join a forward-thinking company that values innovation and collaboration, where your expertise as a Senior Frontend Technical Lead will be instrumental in shaping the future of enterprise digital applications. With a strong focus on employee growth, we offer continuous learning opportunities, a supportive work culture, and the chance to lead a talented team in a dynamic environment. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
