Virtual Registered Nurse (Triage) in Sydney

At Amplar Health, we're transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we're making healthcare more accessible, connected and personalised for the people who need it most. As part of the Medibank Group, you'll join a team that's improving health outcomes, expanding access to care, and helping shape the future of healthcare.

Are you a passionate Registered Nurse looking for a meaningful role with tailored rostering and a clear purpose? Our Nurse Triage team is growing, and we're looking for dedicated professionals who want to make a real difference, while enjoying greater work-life balance with the comfort of working from home.

Why Join Us?

At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering work arrangements that support wellbeing, performance, and customer satisfaction.

As a Triage Nurse in our Virtual Health team, you'll provide clinical advice and support to individuals across Australia. You'll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

Hours and FTE Requirements

• Work from anywhere in Australia, including regional and rural areas.
• Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension.
• You must be available to work between 7:00 AM and 3:00 AM, Monday to Sunday (including public holidays), and complete at least one Friday shift per fortnight.
• You will work on a fixed, two-week rotating roster with 60% of shifts occurring after hours.
• Your combined hours across all employers must not exceed 40 hours per week.

Training & Start Dates

Comprehensive full-time paid virtual training (Monday - Friday 9:00am-5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the available start dates. Full availability for training is required. To ensure a smooth onboarding and training experience, we ideally ask that no planned leave is taken within the first three months of employment.

Work-from-Home Setup

• Private home office with a closable door.
• Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload.
• Ability to multitask listening, typing, and navigating online resources.
• Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable).

About You

• You're a compassionate communicator with a strong clinical background and a drive to deliver exceptional service.
• Registered Nurse (Division 1) with minimum 3 years full-time clinical experience with the last 5 years (equivalent to 5100 hours total).
• Current AHPRA registration with no notations.
• Experience in A&E and Triage, as well as Paediatrics, Community Care, or Acute Medical/Surgical.
• Strong assessment skills and ability to work autonomously.
• Comfortable using digital systems and multitasking in a fast-paced environment.
• Availability for weekend and night shifts.
• Experience in virtual communication (video/audio conferencing, chat).
• Previous call centre or customer service experience.
• Commitment to ongoing professional development.

We're committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.