At a Glance
- Tasks: Lead client engagement programs and coach teams to enhance client relationships.
- Company: Ampersand, a top professional services firm in Australia.
- Benefits: Flexible working environment and opportunities for impactful career growth.
- Other info: Join a forward-thinking team and make a difference nationally.
- Why this job: Shape client development strategies and drive real change in a collaborative team.
- Qualifications: 10+ years in business development with strong stakeholder influencing skills.
The predicted salary is between 121500 - 148500 $ per year.
A leading professional services firm is seeking an experienced Senior Client Development professional to play a pivotal role in advancing its client-focused strategy.
Location: Sydney, Brisbane or Melbourne
Join a high-performing team and help shape the approach to client development in a flexible working environment. This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.
This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development. Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.
Key Responsibilities:
- Lead multiple client engagement programs across key client and prospect portfolios.
- Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives.
- Develop and implement toolkits, frameworks and processes to enable sustainable client development practices.
- Facilitate and manage structured client engagement meetings, including agenda setting, follow-up and tracking of outcomes.
- Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress.
- Design and deliver internal training, toolkits and resources to upskill teams in client development.
- Contribute to broader client development strategy, including value proposition development and go-to-market plans.
About You:
- Extensive experience (ideally 10+ years) in senior business development or client development roles within a professional services environment (accounting, consulting or legal preferred).
- A strong track record of influencing senior stakeholders and coaching teams to embed client development strategies.
- Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views.
- High emotional intelligence and a collaborative working style.
- A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively.
This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing and Business Development
Industries: Professional Services, Legal Services, and Accounting
Senior Client Growth Manager in Melbourne employer: Ampersand
Join an award-winning law firm that prides itself on a collaborative and down-to-earth culture, where your creativity and strategic thinking will be valued. As a Marketing & Communications Manager, you'll have the unique opportunity to work closely with senior leadership and lawyers, gaining exposure to high-profile business development initiatives while contributing to the firm's growth and market positioning. With a focus on professional development and a supportive environment, this role offers a rewarding pathway for those looking to elevate their marketing career in a dynamic legal setting.
