Customer Insights & Engagement Partner in Sydney

Customer Insights & Engagement Partner in Sydney

Sydney Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Support customer service by developing reports and communicating with clients in various industries.
  • Company: Ampcontrol, a leader in customer engagement within mining and utilities.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Fast-paced role with the chance to coordinate multiple tasks and enhance your skills.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: 2+ years in sales or customer service with ERP/order system experience.

The predicted salary is between 47250 - 57750 $ per year.

Ampcontrol is seeking a Customer Engagement Partner to support the centralised Customer Service team based at Head Office in Tomago.

You will help develop and maintain customer service reports and day-to-day communications with customers across mining, utilities, and heavy industries.

With 2+ years in sales or customer service, you will resolve order issues using ERP/order systems (Syteline) and drive customer satisfaction while coordinating multiple tasks.

Customer Insights & Engagement Partner in Sydney employer: Ampcontrol

Ampcontrol is an exceptional employer that prioritises the wellbeing and growth of its employees, offering a comprehensive range of benefits including paid parental leave, salary packaging options, and education assistance. With a strong commitment to safety and innovation, our Townsville Service team provides a collaborative work culture where skilled High Voltage Technicians can thrive on diverse projects while contributing to meaningful community impact through our Reconciliation Action Plan.

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Contact Details:

Ampcontrol Recruitment Team

We think you need these skills to ace Customer Insights & Engagement Partner in Sydney

Customer Service
Sales Experience
ERP Systems (Syteline)
Order Management
Communication Skills
Problem-Solving Skills
Customer Satisfaction