At a Glance
- Tasks: Analyse customer feedback to drive service excellence and enhance experiences.
- Company: AMP, a leader in financial services with a focus on customer insights.
- Benefits: Inclusive workplace, flexible hours, and commitment to diversity.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by improving customer experiences through data-driven insights.
- Qualifications: 2+ years in customer service or finance with strong data analysis skills.
The predicted salary is between 69750 - 85250 $ per year.
AMP is seeking a Service Insights Analyst in Melbourne to drive meaningful outcomes by analyzing customer feedback and insights.
The role involves developing VOC insight packs and collaborating with stakeholders to enhance customer experience.
The ideal candidate has 2+ years in a customer service or financial environment, with strong data analysis and reporting skills.
If you thrive in a dynamic atmosphere and embrace change, AMP offers an inclusive, flexible workplace with a commitment to diversity.
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Voice of the Customer Analyst in Melbourne employer: AMP
AMP is an exceptional employer that champions innovation and inclusivity, making it a vibrant place to work in Australia. With a strong focus on employee wellbeing, professional growth, and community engagement, AMP fosters a collaborative culture where your ideas are valued and you can make a meaningful impact. As part of a forward-thinking team, you'll have the opportunity to lead in a dynamic environment while contributing to the financial prosperity of individuals and communities alike.
