At a Glance
- Tasks: Support clients by resolving complaints and improving their experience with AMP.
- Company: Join AMP, a leader in customer service and support.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Collaborative environment focused on continuous improvement and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 56250 - 68750 $ per year.
AMP is seeking a Customer Resolution Specialist to support the Client Servicing teams in improving customer experiences by actively addressing complaints and disputes.
You will investigate, respond within regulatory timeframes, and advocate for customers to fix pain points across AMP North.
You’ll collaborate with multiple departments, provide updates on outcomes, and contribute to continuous improvement of case management standards and processes.
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Customer Experience & Disputes Specialist in Melbourne employer: AMP
AMP is an exceptional employer that champions innovation and inclusivity, making it a vibrant place to work in Australia. With a strong focus on employee wellbeing, professional growth, and community engagement, AMP fosters a collaborative culture where your ideas are valued and you can make a meaningful impact. As part of a forward-thinking team, you'll have the opportunity to lead in a dynamic environment while contributing to the financial prosperity of individuals and communities alike.
