We are seeking an experienced Key Account Manager to join the dynamic team at AMC Commercial Cleaning Pty Ltd on a permanent basis. In this full-time role, you will be responsible for managing and growing our portfolio of key commercial accounts across the Melbourne metropolitan area. This position offers an exciting opportunity to make a significant impact on the overall success of our business.
What you'll be doing
Develop and maintain strong, long-lasting relationships with our most strategic commercial clients
Understand and anticipate customer needs, proactively proposing solutions to drive growth and client satisfaction
Manage the full account management cycle
Collaborate with cross-functional teams to ensure seamless service delivery and exceptional customer experience
Develop and implement targeted account plans to achieve and exceed revenue and profitability goals
Provide regular reporting on key account performance metrics and recommended strategies
Represent the company at industry events and network to identify new business opportunities
What we're looking for
Proven track record of success in an account management or key client relationship role
Excellent interpersonal and communication skills, with the ability to build trusted partnerships with senior-level decision-makers
Strong commercial acumen and negotiation skills, with the ability to identify and capitalise on growth opportunities
Highly organised and self-motivated, with a keen attention to detail and the ability to multitask effectively
Proficient in using CRM systems and data analysis tools to drive strategic decision-making (Salesforce and in-house CRM systems)
Tertiary qualification in a relevant field (e.g. Business, Marketing, Sales) is preferred
Personable and well-presented
What we offer
At AMC Commercial Cleaning, we pride ourselves on our collaborative and supportive work environment. We offer a competitive salary, ongoing professional development opportunities, and a range of employee career growth paths and team social events. Join our growing team and help us continue to deliver exceptional cleaning services to our valued clients.
About us
AMC Commercial Cleaning Pty Ltd is a leading provider of high-quality commercial cleaning services in the Melbourne metropolitan area. With over 20 years of industry experience, we have built a reputation for delivering reliable, efficient, and environmentally-friendly cleaning solutions to our diverse client base. Our talented team of cleaning professionals is committed to exceeding our clients' expectations and contributing to the overall success of their businesses.
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Key Account Manager in Melbourne employer: AMC Commercial Cleaning
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