Working arrangement: Hybrid (1 day work from home), with regular travel to client sites across the wider Sydney area (own vehicle required)
Are you a strong M365 troubleshooter who's ready to put your technical and client-facing skills to real use? This is a chance to join a business that lives and breathes technology solutions, where your M365 expertise will be front and centre every day.
Our client, a well-established national MSP, is looking for a L2 Support Engineer to provide that critical extra layer of support to their L3 team, working directly with clients across Sydney.
Responsibilities include:
- Providing L2 support across M365 environments, on-prem servers and VMware
- Deploying and supporting Intune
- Delivering core networking support as needed
- Assisting with Azure tasks where required
- Escalation support for complex issues, working closely with L3
- Building strong client relationships face-to-face and over the phone
- Travelling to client sites across the wider Sydney area
Experience needed:
- Microsoft 365 experience is the top priority for this role - including Exchange, Sharepoint, deploying and supporting Intune and general M365 problem-solving
- Experience supporting VMware and on-prem servers, Azure and core networking is also a plus
- Excellent client-facing skills; confident engaging directly with clients, including by phone
- MSP experience is nice-to-have, not essential
- A genuine passion for technology and a proactive, solutions-first attitude
- Driver's licence and vehicle for client visits
There is a genuine pathway to a permanent role or to progress into a L3 role is on offer for the right person.
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System Engineer in Sydney employer: Ambition
Join a dynamic ASX-listed organisation that champions a collaborative and high-performing work culture, offering Senior Finance Managers the chance to engage with executive leadership and drive impactful financial strategies. With a strong focus on employee growth, this role provides opportunities for professional development in a supportive environment, alongside competitive remuneration and benefits tailored to enhance your career journey. Located in a vibrant area, the company fosters innovation and teamwork, making it an excellent employer for those seeking meaningful and rewarding employment.
