Ambient Services Group is an all-in-one commercial asset maintenance provider serving metropolitan Sydney. We work behind the scenes on some of the city’s biggest buildings, offering everything from long-term asset management to emergency spot repairs.
Due to ongoing company growth, we are seeking an experienced HVAC Service Coordinator to join our Service Division, based in Hillsdale.
Job tasks and responsibilities
Coordinate and schedule service and maintenance jobs
Manage service enquiries, job creation, and SimPRO data entry
Prepare and follow up on quotes for small works
Raise purchase orders and order required materials
Review technician reports and process timesheets
Generate invoices and follow up overdue payments
Maintain subcontractor compliance and supplier documentation
Issue WHS documents and track site-specific safety requirements
Support onboarding, reporting, and continuous improvement initiatives
Skills and experience
Proven experience coordinating field technicians in a service-based or maintenance environment (HVAC, or similar trade)
Strong working knowledge of SimPRO or similar software – including job scheduling, quoting, purchase orders, invoicing, and job costing
Exceptional organisational skills with the ability to manage multiple priorities and respond quickly to urgent issues
Confident communicator with strong interpersonal skills – capable of engaging with clients, suppliers, and technicians
High level of attention to detail, especially in documentation, compliance tracking, and financial accuracy
Ability to work both independently and as part of a collaborative service team
Understanding of WHS requirements and familiarity with issuing site documentation (e.g., SWMS, MSDS)
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HVAC Service Coordinator in Sydney employer: Ambient Services Group
Ambient Services Group is an exceptional employer, offering a dynamic work environment in the heart of metropolitan Sydney. As an HVAC Project Manager, you'll enjoy a competitive salary package, vehicle allowance, and the chance to work on prestigious commercial fitout projects while benefiting from a supportive team culture that fosters career progression and direct access to senior leadership.
