Amber is seeking a Customer Experience Specialist - Voice Team in Melbourne to join a close-knit contact centre. You will handle inbound calls and emails, educate customers about Amber's energy solutions, and collaborate with internal teams to resolve issues and improve service.
The role requires adaptability and a proactive, customer-first mindset, with flexible hours and a hybrid work setup. You'll report to the Customer Operations Manager and have the opportunity to grow within a rapidly
Energy CX Specialist — Voice Support (Remote-friendly) in Melbourne employer: Amber
Amber is an exceptional employer, offering a dynamic and inclusive work culture that thrives on innovation and collaboration. With a strong commitment to employee growth, Amber provides competitive salaries, flexible working arrangements, and an annual learning budget to support personal development. Located in the vibrant Melbourne CBD, employees enjoy a lively workspace while contributing to a mission-driven company at the forefront of renewable energy technology.
