Amber Electric is seeking a Customer Operations Specialist in Melbourne, Australia, to join a remote-first team. You will educate customers about Amber's battery and energy products, handle enquiries via email, phone and live chat, and work toward a high-quality, seamless customer experience.
You'll engage with customers on billing, account changes and device support, while aligning with energy regulations and internal standards.
Customer Operations Specialist - Remote (Energy Tech) in Newcastle employer: Amber Electric
Amber Electric is an exceptional employer that champions a remote-first work culture, allowing for flexibility and work-life balance. With a strong focus on employee growth, you will have the opportunity to lead a dynamic team in a fast-scaling environment, driving impactful brand strategies in the climate tech sector. The collaborative atmosphere fosters innovation and creativity, making it a rewarding place to contribute to meaningful change.
