Amber Electric in Melbourne is seeking a Customer Experience Specialist - Voice Team to deliver timely, clear, and thoughtful support to customers. This full-time role requires availability Monday-Saturday between 8am-8pm, with shifts including 12pm-8pm or 10am-4pm on Saturdays.
You will report to our Customer Operations Manager and work in a close-knit contact centre. Join a growing team at a remote-first company that values customer-centric service, collaboration, and continuous improvement.
Energy Customer Experience Specialist - Voice Support in Melbourne employer: Amber Electric
Amber Electric is an exceptional employer that champions a remote-first work culture, allowing for flexibility and work-life balance. With a strong focus on employee growth, you will have the opportunity to lead a dynamic team in a fast-scaling environment, driving impactful brand strategies in the climate tech sector. The collaborative atmosphere fosters innovation and creativity, making it a rewarding place to contribute to meaningful change.