At a Glance
- Tasks: Investigate workplace incidents and collaborate with diverse teams to ensure safety.
- Company: Join Amazon Security, a leader in innovative workplace safety solutions.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Diverse experiences welcomed; great career growth potential.
- Why this job: Make a real difference by ensuring a safe work environment for all.
- Qualifications: Experience in incident management or related fields; passion for helping others.
The predicted salary is between 62100 - 75900 $ per year.
Amazon is seeking a highly motivated WIM (Workplace Incident Management) Investigator to join our world-class Amazon Security organization and manage workplace incidents involving persons exhibiting inappropriate, abusive, or threatening behavior.
As a WIM Investigator, you will partner with multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, and Legal) and security partners (e.g., Site Security and Intelligence Analysts) to assess the concerning behavior, develop effective action plans, and implement the appropriate protective measures to resolve the concern while appropriately supporting persons involved.
To be successful in this role, you must have experience in Behavioral Threat Assessment and Management (BTAM), Investigations, Incident Management, Security Operations, or Law Enforcement. You must also have a passion for helping people; be a self-starter and a creative problem-solver; possess strong analytical skills; demonstrate high judgment during high stress situations; demonstrate excellent oral and written communication skills; and have a high degree of integrity.
Key job responsibilities:
- Build and maintain collaborative partnerships with cross-functional stakeholders (e.g., Human Resources, Employee Relations and Legal), and security partners (e.g., Site Security and Intelligence Analysts)
- Serve as the key liaison for global, regional and local security teams
- Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons exhibiting inappropriate, abusive, or threatening behavior
- Organize, prioritize and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities
- Conduct interviews of impacted employees, witnesses and/or persons of interest utilizing interviewing techniques
- Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved
- Deliver detailed, well-organized, factual and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents
- Document, report, and appropriately elevate risks, threats
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic Qualifications:
- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
Preferred Qualifications:
- Bachelor's degree (or equivalent) in Criminology
WIM Investigator employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.
