At a Glance
- Tasks: Lead and deliver engaging training programs for new and existing associates.
- Company: Join Amazon's innovative Learning Team at the only Robotics site in Australia.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a dynamic environment.
- Other info: Experience a unique workplace culture that values diversity and inclusion.
- Why this job: Make a real impact by coaching and supporting your peers in their roles.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 62100 - 75900 $ per year.
We currently have an exciting new opportunity for a Learning Trainer to join our Amazon Australia Learning Team based out of our Kemps Creek Fulfilment Centre - the only Amazon Robotics site in Australia! In this role, you will manage and work with our workplace process trainers (known as ambassadors) to deliver high standards of training to our new and existing associate workforce. You will thrive in this role if you are dynamic, an organised self-starter, a strong communicator and highly value teamwork. The successful candidate will be trained in both the standard work and tools used within the Learning function and will be trained and required to work across warehouse processes such as picking or packing of customer shipments.
Key job responsibilities
- Develop, deliver and assess a multitude of training programs for both new and experienced associates
- Perform data entry including creating, entering and updating training rosters
- Lead & Support Ambassadors in their roles in delivering training and coaching to associates
- Assist in evaluating and monitoring training efforts throughout the FC
- Ability to learn processes quickly and become a subject matter expert in new processes
- Complete understanding of the safety procedures in the FC to ensure that associates are operating safely and take immediate corrective action where necessary
- Ensure compliance with audits and refresher/one point change training
- Ensure area readiness and area organisation for all Learning areas and training locations to ensure they are prepared to support all training activities
- Spend time in a process path each week rotating through different areas within the warehouse to maintain proficiency and identify associate barriers and gaps in our training
- Coach and positively impact associates to succeed in their roles
Basic qualifications
- Work 38 hours/week, and overtime as required
- Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
Preferred Qualifications
- Workplace training experience ideal but not necessary
- Able to give and receive feedback effectively
- Effective time management skills, exemplary attendance and punctuality
- Excellent written and verbal communication skills
- Strong problem-solving skills and ability to take initiative
- A forklift licence would be advantageous
Learning Trainer in Sydney employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.