Amazon's eero team in Sydney is seeking a Network Support Specialist to deliver high-quality support for mesh WiFi solutions across the APAC region. Fluency in Mandarin and English is required, with a focus on assisting customers via phone, email, and chat.
The role emphasizes troubleshooting networking issues, configuring devices, documenting interactions, and mentoring junior staff. A pathway exists to grow into senior support, engineering, or leadership roles within the team.
Bilingual Network Support Specialist (Mandarin/English) – Sydney employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.
