Amazon Customer Service is seeking a Senior Product Manager for AU CX Improvements to own the roadmap of AU strategic initiatives and drive customer experience improvements. You will analyze customer friction data, build cases for solutions, and influence across multiple organizations to deliver high-impact innovations.
You will partner with product, design, and engineering to develop dashboards, processes, and metrics that prevent defects and improve service experiences for customers in
Senior Product Manager, CX Improvements (AU) employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.