At a Glance
- Tasks: Lead and develop a team to improve delivery processes in a dynamic Fulfillment Center.
- Company: Join Amazon, a global leader in e-commerce with a focus on innovation.
- Benefits: Enjoy a competitive salary, health benefits, and a flexible work schedule.
- Other info: Work in a supportive environment with opportunities for career growth.
- Why this job: Make a real impact by enhancing customer satisfaction and operational efficiency.
- Qualifications: Experience in operations or logistics management and strong leadership skills required.
The predicted salary is between 62100 - 75900 $ per year.
We're seeking for an experienced Operations Area Manager to join our Customer Fulfillment team for our Fulfillment Center in Jandakot for a 12 month Fixed-Term Contract. As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. Please note the shift pattern is based on 4 days on and 3 days off.
Key Job Responsibilities
- Leading and developing a team of Operations Section Managers and their direct reports.
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Partnering with the management team to establish and maintain quality control standards.
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
Basic Qualifications
- Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment.
- Direct management experience for employees and their performance.
- Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships.
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
- Excellent communication skills, both verbal and written.
- Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.
Preferred Qualifications
- Experience with performance metrics and process improvement.
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.
- Bachelor’s Degree from an accredited university or equivalent qualification.
Operations Area Manager employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.
