At a Glance
- Tasks: Join Amazon Leo to enhance satellite ground systems and ensure top-notch performance.
- Company: Be part of Amazon's innovative team revolutionising global broadband connectivity.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic team environment with potential travel to exciting locations.
- Why this job: Make a real impact in global communications while working with cutting-edge technology.
- Qualifications: Experience in satellite communications and strong problem-solving skills required.
The predicted salary is between 128003 - 156448 $ per year.
Amazon Leo is launching a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for a Satellite Communications Ground Engineer to join Amazon Leo's ground gateway operations team. You will lead efforts to ensure high performance ground gateways are able to continuously serve our broadband customers by assessing and improving terminal performance, and investigating faults and anomalies, including on-site at our gateway terminals when required. You will collaborate with other subject matter experts to develop the tools and procedures necessary to support this global endeavor.
Key job responsibilities:
- Assess the health and performance of globally distributed ground terminals
- Address and remediate antenna faults, alarms, and anomalies
- Maintain and/or update antenna calibrations as necessary
- Perform software updates/upgrades of antenna components
- Design system test and verification processes and document at-scale mechanisms
- Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements
- Work with stakeholder teams to maintain operational terminals in sync with organizational goals
- Develop team training plans and materials
- Communicate regularly with senior management on status, risks and change control
A day in the life:
As a Gateway Terminal Ops Engineer, you will provide remote support to analyze, remediate, and maintain our gateway antennas across the world. You will address tickets generated by our automated monitoring systems; providing critical feedback to dial in and improve our systems. You will devise mechanisms and procedures to support efficient troubleshooting and remediation efforts. You may be required to travel (up to 50%) to our gateways in order to address physical problems and troubleshoot faults and anomalies. Your contributions will keep our systems capable of serving our customers.
About The Team:
The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and TTnC terminals. Our Ground Gateways enable high data rate, low latency communications between Amazon Leo points of presence and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Amazon Leo provides a seamless customer experience.
Basic Qualifications:
- 5+ years of satellite communications ground systems and operations experience
- 3+ years of satellite communications ground systems and operations experience
- Experience scripting for automation (e.g., Python, Perl, Ruby)
- 2+ years of network troubleshooting and support experience
- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
- Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.
- Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience
Preferred Qualifications:
- Experience with satellite communications earth stations or network development, deployment, and operation
- Ka-band experience as related to earth/ground station infrastructure
- LEO and/or MEO satellite systems experience.
- Excellent technical, problem-solving and communication skills
- 3+ years of work experience in design and commission of radio/mobile telecommunications/RAN installations or SATCOM earth stations
Ground Terminal Tech Operations Engineer employer: Amazon
At Amazon Corporate Services Pty Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Centre Engineering & Operations Technician, you'll benefit from extensive training and development opportunities, ensuring your skills grow alongside our cutting-edge technology. Located in Australia, our facilities provide a supportive environment where you can thrive while contributing to the seamless operation of critical infrastructure.
