Amazon Web Services (AWS) is seeking an Incident Management Engineer (Korean/English bilingual) to own incident response and customer ownership for Enterprise Support customers. You will lead calls, coordinate with engineering teams, and drive resolution of critical incidents on a global, follow-the-sun basis.
You will monitor real-time metrics, contribute to problem records, and mentor peers while maintaining a strong focus on customer experience and operational excellence across AWS services.
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Bilingual Incident Response Engineer — Korean/English in Sydney employer: Amazon Web Services
At Amazon Web Services, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a Senior AWS Delivery Consultant, you'll have access to cutting-edge technologies and the opportunity for continuous professional growth, all while working in a collaborative environment that values your contributions. Located in Australia, we offer competitive benefits and a commitment to work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers in cloud-native and AI solutions.
