Data Center Operations Engineer in Melbourne

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS Data Centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

Join our innovative team where you'll contribute to maintaining and optimizing critical infrastructure that powers digital experiences for millions of customers worldwide. In this collaborative role, you'll apply your technical expertise while working with diverse teams to ensure the reliability and efficiency of our data center operations.

We are a supportive and inclusive team passionate about maintaining world-class data center facilities. Our team values diverse perspectives and fosters an environment where everyone can contribute their unique insights to solve complex challenges.

Key job responsibilities:

• Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
• Installation of new rack capacity and provisioning of power/cooling.
• On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
• Manage the facility’s assets.
• Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.
• Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.

A day in the life:

• Attending operational meetings to foster awareness of important activities across the Melbourne data centre region.
• Mentoring and development of less experienced engineering operations technicians.
• Planning and scheduling of maintenance activities for critical infrastructure.
• Collaborating on solving complex engineering problems impacting critical infrastructure.
• Collaboration with other AWS data centre regions globally.

About the team:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Internal job description:

• 4+ years of relevant work experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Can bend or twist the body into unusual positions while working.
• Can use hands to manipulate small wires and objects.

Preferred qualifications:

• 4+ years of data center engineering experience.
• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
• Can perform physical tasks all day without becoming overly tired.