Data Center IT Support Engineer, Data Center Operations
You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. Data Center Operations designs, installs & maintains the world's largest Computing Infrastructure. This role is a unique opportunity to work in some of the most advanced data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.
Key responsibilities
- Escalation point and technical troubleshooter for all Systems and problems
- Deep diving into Linux server issues
- Remediation of physical layer outages, both Systems & Network
- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
- Shift work (4 days on and 4 days off including night shifts on a rotational basis)
- Install & configure racks of hosts in line with internal SLAs
- Triage & resolve trouble tickets for all devices in your region
- Physical replacement of server and network device parts
- Ensure correct rotation of parts & spares
- Enforcing Amazons Security Best Practices
About you
- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- Valid driver's license and own vehicle to travel between sites
- Ability to lift & rack equipment using lifting equipment
- Ability to work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure (preferred)
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Data Center IT Support Engineer, Data Center Operations in Melbourne employer: Amazon Web Services
At Amazon Web Services, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a Senior AWS Delivery Consultant, you'll have access to cutting-edge technologies and the opportunity for continuous professional growth, all while working in a collaborative environment that values your contributions. Located in Australia, we offer competitive benefits and a commitment to work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers in cloud-native and AI solutions.
