Technical Infrastructure Program Manager in Sydney

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will lead prototype engagements, from discovery through the deployment of a commercially ready process used for new technology deployments within AWS data centers in APAC.

Key job responsibilities:

• Own end-to-end delivery of brick and network deployment programs across all phases: staging, planning, cabling, build/morpheus, turn-up, and DCO handoff.
• Partner with networking engineers, design engineers, capacity planners, supply chain, and vendor teams to define requirements, resolve dependencies, and deliver against committed timelines.
• Develop and maintain program schedules; proactively identify risks, define path-to-green plans, and escalate appropriately to protect delivery commitments.
• Provide regular progress reporting to stakeholders and leadership, communicating milestones, deviations, and trade-offs with clarity.
• Manage competing priorities across concurrent projects, making informed trade-offs between time, scope, and cost.
• Identify and implement scalable, data-driven process improvements to streamline deployment workflows and improve on-time delivery rates.
• Coordinate with external vendors and internal partners on material delivery, cabling execution, and hardware installation activities.
• Define and track success metrics (SLA compliance, dwell times, on-time delivery).
• Write effective project charters, deployment plans, and operational runbooks that support repeatable execution.

Basic Qualifications:

• 2+ years of technical program management experience.
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.
• Experience in developing functional specifications, design verification plans and functional test procedures.
• Knowledge of Excel at an intermediate level.

Preferred Qualifications:

• Experience in written and oral communication, including the ability to communicate with all levels in the organization.
• Knowledge of Excel at an advanced level and SQL.
• Experience in a fast-paced, high-tech company.

Acknowledgement Of Country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.