Senior Program Manager in Sydney

Senior Program Manager supports the delivery of cloud transformation and priority initiatives for Australia's Defence Organisation, helping keep them on schedule and aligned to customer outcomes. This role coordinates day-to-day project activities, tracks progress across workstreams, maintains visibility of risks and dependencies, and supports the planning and execution of Think Big initiatives and priority engagements that demonstrate how AWS can address Defence's most pressing capability challenges. You will support a portfolio of initiatives designed to deepen AWS's partnership with Defence.

This includes Think Big engagements that help Defence leaders envision how cloud can address their strategic challenges, as well as priority delivery programs that demonstrate tangible value. You will be the connective tissue that keeps these initiatives moving: coordinating across internal teams, maintaining stakeholder engagement rhythms, and ensuring nothing falls through the cracks. Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance.

In this role, you can expect to travel interstate approximately 10% of the time.

Key job responsibilities

• Program Management: Support the end-to-end coordination of priority Defence initiatives from concept through delivery, including tracking dependencies across AWS teams (Solutions Architecture, Professional Services, Partners), maintaining initiative timelines, and ensuring deliverables are on track and aligned to customer outcomes.
• Project Support: Support the delivery of cloud and transformation projects, maintaining schedule adherence and quality standards across assigned workstreams.
• Stakeholder Engagement: Support customer engagement activities with Defence stakeholders, coordinating logistics, tracking actions, and maintaining alignment on project milestones. Prepare briefing materials, maintain stakeholder maps, and support the rhythm of engagement across Defence Groups and Services.
• Program Coordination: Prepare materials for and support facilitation of weekly alignment meetings, program updates, and cross-team coordination sessions to keep delivery teams synchronised. Support the planning and coordination of Think Big events, executive briefings, and priority initiative workshops with Defence customers.
• Milestone Tracking: Coordinate with technical delivery teams, solutions architects, and operations to track milestone progress, flag dependencies, and maintain accurate schedule documentation.
• Tracking & Reporting: Maintain project trackers, dashboards, and status reports; provide regular updates on progress, risks, and blockers.
• Risk Monitoring: Monitor and report on milestone-level risks and issues impacting project schedules; elevate per established protocols and support development of mitigation strategies.
• Process Improvement: Contribute to process improvement initiatives, using data and metrics to support efficiency and delivery quality.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Acknowledgement Of Country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.